{"id":"bulk.promotions","app":"bulk","title":"Create and maintain Bulk promotions","summary":"Build promotional offers using profiles, promo codes, rate plans, discounts and optional email.","url":"https://www.simultem-apps.com/wiki/bulk#promotions","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/bulk.promotions","resourceUri":"wiki://bulk/promotions","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02","keywords":["promo code","discount","email","IBE","campaign","profile"],"sections":[{"title":"Create a campaign","steps":["Select the Bulk Promotion creation workflow and choose the profiles or reservation-derived audience using the available filters and date range.","Set the promo code, discount value and discount type, then select the participating properties, unit groups and rate plans.","Review promotion dates and other offered constraints. One staged creation uses the same validity period across its selected targets. For different hotel end dates, create separate campaigns with distinct codes and the appropriate property/rate-plan scope.","Confirm that the intended IBE is installed and configured for the promotion flow.","If sending email, review the promotion email, recipients, sender and language before submission.","Inspect the promotion review and create the campaign. Test a resulting booking link as the recipient would use it."],"notes":[]},{"title":"Maintain or remove an existing promotion","steps":["Inspect the saved code, validity period, participating properties, rate plans and audience before planning a change.","There is no verified existing-promotion Modify save workflow in the current implementation. Do not use the general setup Modify instructions as a promotion editor; arrange a supported replacement with support when a live campaign must change.","To remove a code, use Delete with Bulk Promotion and review the exact selected codes. Deletion removes matching records across the account and associated profile promotions, rather than only the currently filtered hotel.","If an offer should stop at only one hotel, do not delete a shared code as a hotel-only action. Establish a supported replacement and verify the remaining hotels before retiring the old code.","Check resulting promotion links and IBE behavior after a supported change."],"notes":["Promotion configuration and email delivery are separate outcomes. Review the operation results and messaging logs when an email is expected."]}],"text":"# Bulk: Create and maintain Bulk promotions\n\nBuild promotional offers using profiles, promo codes, rate plans, discounts and optional email.\n\n## Create a campaign\n\n1. Select the Bulk Promotion creation workflow and choose the profiles or reservation-derived audience using the available filters and date range.\n\n2. Set the promo code, discount value and discount type, then select the participating properties, unit groups and rate plans.\n\n3. Review promotion dates and other offered constraints. One staged creation uses the same validity period across its selected targets. For different hotel end dates, create separate campaigns with distinct codes and the appropriate property/rate-plan scope.\n\n4. Confirm that the intended IBE is installed and configured for the promotion flow.\n\n5. If sending email, review the promotion email, recipients, sender and language before submission.\n\n6. Inspect the promotion review and create the campaign. Test a resulting booking link as the recipient would use it.\n\n## Maintain or remove an existing promotion\n\n1. Inspect the saved code, validity period, participating properties, rate plans and audience before planning a change.\n\n2. There is no verified existing-promotion Modify save workflow in the current implementation. Do not use the general setup Modify instructions as a promotion editor; arrange a supported replacement with support when a live campaign must change.\n\n3. To remove a code, use Delete with Bulk Promotion and review the exact selected codes. Deletion removes matching records across the account and associated profile promotions, rather than only the currently filtered hotel.\n\n4. If an offer should stop at only one hotel, do not delete a shared code as a hotel-only action. Establish a supported replacement and verify the remaining hotels before retiring the old code.\n\n5. Check resulting promotion links and IBE behavior after a supported change.\n\nNote: Promotion configuration and email delivery are separate outcomes. Review the operation results and messaging logs when an email is expected.","related":[{"id":"ibe.promotions-and-profiles","app":"ibe","title":"Promo codes, Profiles and internal booking","summary":"Connect profile context and Bulk promotions to the booking flow.","url":"https://www.simultem-apps.com/wiki/ibe#promotions-and-profiles","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/ibe.promotions-and-profiles","resourceUri":"wiki://ibe/promotions-and-profiles","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"msg.channels","app":"msg","title":"Email, SMS, WhatsApp and Slack channels","summary":"Configure provider-specific delivery and verify the sender and recipient.","url":"https://www.simultem-apps.com/wiki/msg#channels","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/msg.channels","resourceUri":"wiki://msg/channels","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"profiles.notes-and-tags","app":"profiles","title":"Notes, hashtags and AI summaries","summary":"Add guest context and understand who can edit each note.","url":"https://www.simultem-apps.com/wiki/profiles#notes-and-tags","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/profiles.notes-and-tags","resourceUri":"wiki://profiles/notes-and-tags","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"}]}