{"id":"ibe.testing","app":"ibe","title":"Go-live checks and troubleshooting","summary":"Test the complete guest journey and collect reproducible evidence.","url":"https://www.simultem-apps.com/wiki/ibe#testing","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/ibe.testing","resourceUri":"wiki://ibe/testing","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02","keywords":["no offers","missing images","wrong property","mobile","failure","support"],"sections":[{"title":"Before publishing","steps":["Test each property, supported language and main device size.","Check valid and unavailable dates, multiple occupants, children’s ages, rooms and promo codes.","Review images, filters, map, services, required questions and legal links.","Complete a test payment and inspect confirmation and the Apaleo reservation.","Test the host-page integration and conversion tracking, including a payment return."],"notes":[]},{"title":"Locate the failure","steps":["For no offers, check selected property/unit groups, live rates, restrictions, occupancy and dates.","For wrong content, verify the IBE ID, language and inventory mappings.","For missing images or broken layout, compare direct and embedded views and inspect browser errors.","For support, include the IBE ID, host URL/origin, dates, occupants, property/unit-group IDs, failing stage and a screenshot/error."],"notes":[]}],"text":"# IBE: Go-live checks and troubleshooting\n\nTest the complete guest journey and collect reproducible evidence.\n\n## Before publishing\n\n1. Test each property, supported language and main device size.\n\n2. Check valid and unavailable dates, multiple occupants, children’s ages, rooms and promo codes.\n\n3. Review images, filters, map, services, required questions and legal links.\n\n4. Complete a test payment and inspect confirmation and the Apaleo reservation.\n\n5. Test the host-page integration and conversion tracking, including a payment return.\n\n## Locate the failure\n\n1. For no offers, check selected property/unit groups, live rates, restrictions, occupancy and dates.\n\n2. For wrong content, verify the IBE ID, language and inventory mappings.\n\n3. For missing images or broken layout, compare direct and embedded views and inspect browser errors.\n\n4. For support, include the IBE ID, host URL/origin, dates, occupants, property/unit-group IDs, failing stage and a screenshot/error.","related":[{"id":"ibe.payments","app":"ibe","title":"Adyen settings and payment troubleshooting","summary":"Configure test/live payment details and validate the complete payment return.","url":"https://www.simultem-apps.com/wiki/ibe#payments","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/ibe.payments","resourceUri":"wiki://ibe/payments","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"ibe.widgets-and-embedding","app":"ibe","title":"Widget IDs, allowed origins and website embeds","summary":"Publish the correct widget using its generated integration instructions.","url":"https://www.simultem-apps.com/wiki/ibe#widgets-and-embedding","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/ibe.widgets-and-embedding","resourceUri":"wiki://ibe/widgets-and-embedding","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"platform.support","app":"platform","title":"Contact support and use the wiki assistant","summary":"Collect a reproducible case and consult source articles from the helper’s answers.","url":"https://www.simultem-apps.com/wiki/platform#support","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/platform.support","resourceUri":"wiki://platform/support","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"}]}