{"id":"mini.owner-bookings","app":"mini","title":"Create, amend and cancel owner bookings","summary":"Use the owner rate plan and review availability and services before saving.","url":"https://www.simultem-apps.com/wiki/mini#owner-bookings","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/mini.owner-bookings","resourceUri":"wiki://mini/owner-bookings","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02","keywords":["rate plan","OWNER","service filter","availability","edit booking","cancel reservation"],"sections":[{"title":"Configure owner rates","steps":["Set up an appropriate Apaleo owner rate plan for the relevant unit groups.","Enter its code in Mini settings. A dedicated code such as OWNER makes the setup easier to review.","Configure the optional owner service filter when owner bookings should include specific services.","Test availability and the resulting reservation before rolling out the flow."],"notes":[]},{"title":"Book or change a stay","steps":["In the owner portal, choose the new-booking action and an authorized unit/date range.","Review the available owner offer, occupants and services and submit the booking.","For an existing eligible owner reservation, open its details and use the offered amendment or cancellation action.","Review the changed dates, availability, price/service implications and confirmation before saving.","Refresh the calendar/list and verify the result."],"notes":["The normal portal identifies owner reservations by the configured owner rate-plan ID code and account within the mapped-unit scope; it is not a per-person creator-ownership rule.","The normal UI offers editing for Confirmed owner reservations whose departure is not in the past. Cancellation is offered for Confirmed owner reservations. These UI criteria are not a configurable permission matrix for each booking."]},{"title":"Extend a stay when added nights may be occupied","steps":["Open the eligible reservation’s amendment action, change departure and wait for the added-night availability check.","If the original unit is unavailable, the editor can look for a mapped alternative in the same unit group with sufficient capacity and request explicit consent to attempt a move.","If no suitable alternative is available, choose other dates or contact the property; do not treat the extension as an occupancy override.","After saving, refresh the reservation and verify the final dates and assigned unit. Alternative-unit consent does not by itself guarantee that the displayed alternative was assigned.","If an operation reports a partial failure or unit-assignment warning, inspect the current reservation before retrying."],"notes":[]}],"text":"# Mini: Create, amend and cancel owner bookings\n\nUse the owner rate plan and review availability and services before saving.\n\n## Configure owner rates\n\n1. Set up an appropriate Apaleo owner rate plan for the relevant unit groups.\n\n2. Enter its code in Mini settings. A dedicated code such as OWNER makes the setup easier to review.\n\n3. Configure the optional owner service filter when owner bookings should include specific services.\n\n4. Test availability and the resulting reservation before rolling out the flow.\n\n## Book or change a stay\n\n1. In the owner portal, choose the new-booking action and an authorized unit/date range.\n\n2. Review the available owner offer, occupants and services and submit the booking.\n\n3. For an existing eligible owner reservation, open its details and use the offered amendment or cancellation action.\n\n4. Review the changed dates, availability, price/service implications and confirmation before saving.\n\n5. Refresh the calendar/list and verify the result.\n\nNote: The normal portal identifies owner reservations by the configured owner rate-plan ID code and account within the mapped-unit scope; it is not a per-person creator-ownership rule.\n\nNote: The normal UI offers editing for Confirmed owner reservations whose departure is not in the past. Cancellation is offered for Confirmed owner reservations. These UI criteria are not a configurable permission matrix for each booking.\n\n## Extend a stay when added nights may be occupied\n\n1. Open the eligible reservation’s amendment action, change departure and wait for the added-night availability check.\n\n2. If the original unit is unavailable, the editor can look for a mapped alternative in the same unit group with sufficient capacity and request explicit consent to attempt a move.\n\n3. If no suitable alternative is available, choose other dates or contact the property; do not treat the extension as an occupancy override.\n\n4. After saving, refresh the reservation and verify the final dates and assigned unit. Alternative-unit consent does not by itself guarantee that the displayed alternative was assigned.\n\n5. If an operation reports a partial failure or unit-assignment warning, inspect the current reservation before retrying.","related":[{"id":"bulk.copy","app":"bulk","title":"Copy setup between properties and unit groups","summary":"Duplicate supported Apaleo objects and resolve their references in each destination.","url":"https://www.simultem-apps.com/wiki/bulk#copy","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/bulk.copy","resourceUri":"wiki://bulk/copy","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"mini.calendar-and-reservations","app":"mini","title":"Owner calendar, reservation list and folios","summary":"Review mapped unit availability and permitted reservation details.","url":"https://www.simultem-apps.com/wiki/mini#calendar-and-reservations","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/mini.calendar-and-reservations","resourceUri":"wiki://mini/calendar-and-reservations","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"}]}