{"id":"platform.billing","app":"platform","title":"Subscriptions, property billing and payment status","summary":"Use the billing views for the account’s current trial, package, invoice and usage details.","url":"https://www.simultem-apps.com/wiki/platform#billing","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/platform.billing","resourceUri":"wiki://platform/billing","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02","keywords":["pricing","trial","package","Stripe","invoice","past due","AI usage"],"sections":[{"title":"Review billing","steps":["Open the app’s Pricing control, Manage Subscriptions or dashboard Billing as appropriate.","Check the exact app/property coverage, trial end and subscription/package shown for your account.","Review outstanding invoices, payment status and the offered Stripe payment or billing-portal link.","For optional AI usage, inspect the relevant app’s usage settings and billing terms before enabling paid usage.","After a payment or subscription change, return to the app and refresh/check the displayed access state."],"notes":["Some accounts use property-level billing while others use account/package subscriptions. The displayed billing record determines coverage.","Use the actual billing view or support for prices and contract terms. The wiki does not quote account-specific prices or promise a payment grace period."]}],"text":"# Shared guides: Subscriptions, property billing and payment status\n\nUse the billing views for the account’s current trial, package, invoice and usage details.\n\n## Review billing\n\n1. Open the app’s Pricing control, Manage Subscriptions or dashboard Billing as appropriate.\n\n2. Check the exact app/property coverage, trial end and subscription/package shown for your account.\n\n3. Review outstanding invoices, payment status and the offered Stripe payment or billing-portal link.\n\n4. For optional AI usage, inspect the relevant app’s usage settings and billing terms before enabling paid usage.\n\n5. After a payment or subscription change, return to the app and refresh/check the displayed access state.\n\nNote: Some accounts use property-level billing while others use account/package subscriptions. The displayed billing record determines coverage.\n\nNote: Use the actual billing view or support for prices and contract terms. The wiki does not quote account-specific prices or promise a payment grace period.","related":[{"id":"platform.access","app":"platform","title":"Install, authorize and open an app","summary":"Choose the correct account/property context and complete authorization.","url":"https://www.simultem-apps.com/wiki/platform#access","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/platform.access","resourceUri":"wiki://platform/access","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"platform.support","app":"platform","title":"Contact support and use the wiki assistant","summary":"Collect a reproducible case and consult source articles from the helper’s answers.","url":"https://www.simultem-apps.com/wiki/platform#support","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/platform.support","resourceUri":"wiki://platform/support","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"}]}