{"id":"profiles.loyalty","app":"profiles","title":"VIP status and memberships","summary":"Review preserved profile statuses and optional synchronization to active reservations.","url":"https://www.simultem-apps.com/wiki/profiles#loyalty","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/profiles.loyalty","resourceUri":"wiki://profiles/loyalty","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02","keywords":["VIP","membership","loyalty","status","sync"],"sections":[{"title":"Review profile loyalty","steps":["Open the guest profile and inspect the displayed VIP and membership values.","After a merge, check the surviving profile for the combined statuses.","In Advanced, optionally enable Add merged VIP and memberships to active reservations.","Verify a future or in-house reservation after synchronization; existing membership choices are kept."],"notes":["This option adds missing statuses in the background. It does not imply that every historical reservation is rewritten."]}],"text":"# Profiles: VIP status and memberships\n\nReview preserved profile statuses and optional synchronization to active reservations.\n\n## Review profile loyalty\n\n1. Open the guest profile and inspect the displayed VIP and membership values.\n\n2. After a merge, check the surviving profile for the combined statuses.\n\n3. In Advanced, optionally enable Add merged VIP and memberships to active reservations.\n\n4. Verify a future or in-house reservation after synchronization; existing membership choices are kept.\n\nNote: This option adds missing statuses in the background. It does not imply that every historical reservation is rewritten.","related":[{"id":"profiles.merge","app":"profiles","title":"Merge profiles manually","summary":"Choose the surviving profile, review the merge and inspect its result.","url":"https://www.simultem-apps.com/wiki/profiles#merge","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/profiles.merge","resourceUri":"wiki://profiles/merge","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"profiles.reservation-context","app":"profiles","title":"Reservation history and participant workflows","summary":"Review stays, bookers and guests, and use available booking or messaging actions.","url":"https://www.simultem-apps.com/wiki/profiles#reservation-context","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/profiles.reservation-context","resourceUri":"wiki://profiles/reservation-context","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"}]}