{"id":"salto.guest-links","app":"salto","title":"Personal guest door-access pages","summary":"Create, use and revoke reservation-scoped links with PIN and remote-opening controls.","url":"https://www.simultem-apps.com/wiki/salto#guest-links","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/salto.guest-links","resourceUri":"wiki://salto/guest-links","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02","keywords":["guestUrl","swipe to open","revoke link","language","public guest page"],"sections":[{"title":"Create and revoke links","steps":["Open the reservation guest-access panel, or account-level API & guest access and enter the Apaleo reservation ID.","Load guest access and review the reservation and assigned unit.","Create the personal guest link, then inspect its validity and supported language.","Share it with the intended guest. To stop that link, use Revoke link and check the updated state."],"notes":[]},{"title":"Replace access after a unit or guest change","steps":["After a room move, verify the current exact Apaleo unit and its Salto site/user mapping, then create and test a new guest link before sending corrected instructions.","An existing link remains bound to its original unit/site/user; it does not become a link to the new unit after reassignment.","Check the old unit’s release result and configured PIN-rotation rule separately. An invalid old link does not prove that a previously known physical PIN changed.","For two people sharing one reservation, links can be revoked separately but they resolve to the same mapped user/PIN. Revoking one link does not independently revoke a PIN that person already knows; rotating that PIN affects other users of the same code."],"notes":[]},{"title":"Guest use","steps":["The guest opens the personal page and reviews the available PIN and doors.","Swipe-to-open sends an internet remote-opening request through the IQ. The guest’s phone needs internet access and can be away from the lock; this app does not provision Bluetooth mobile or digital keys.","Use a door’s swipe-to-open control only when it is offered and valid for the reservation.","If access is unavailable, check the stay window, reservation status, assigned unit, link validity and IQ remote-opening setup."],"notes":["A valid link does not override reservation eligibility or physical lock configuration. Revoking a link and rotating a door PIN are different actions."]},{"title":"Access window, language and expiry","steps":["Links can be created in advance for a confirmed stay with a mapped unit and enabled rule. A future-arrival page shows upcoming without a PIN or doors.","In-house stays have access immediately, including an early check-in. Confirmed stays are eligible on their arrival day using the arrival timestamp’s offset; a missed arrival day requires check-in.","Canceled, checked-out, expired, moved, remapped or revoked access is denied. If a stay extends past the link’s original departure expiry, create a new link.","Use the language picker when creating the link or change its lang parameter for presentation. Unsupported/missing language codes use English.","For opening, swipe right and release; keyboard users can focus and activate the handle. A successful response confirms an opening request, not a door sensor reading."],"notes":["Guest reads do not generate or rotate PINs. Door availability is rechecked against current mappings, access-group schedules, hardware and IQ settings."]}],"text":"# Salto: Personal guest door-access pages\n\nCreate, use and revoke reservation-scoped links with PIN and remote-opening controls.\n\n## Create and revoke links\n\n1. Open the reservation guest-access panel, or account-level API & guest access and enter the Apaleo reservation ID.\n\n2. Load guest access and review the reservation and assigned unit.\n\n3. Create the personal guest link, then inspect its validity and supported language.\n\n4. Share it with the intended guest. To stop that link, use Revoke link and check the updated state.\n\n## Replace access after a unit or guest change\n\n1. After a room move, verify the current exact Apaleo unit and its Salto site/user mapping, then create and test a new guest link before sending corrected instructions.\n\n2. An existing link remains bound to its original unit/site/user; it does not become a link to the new unit after reassignment.\n\n3. Check the old unit’s release result and configured PIN-rotation rule separately. An invalid old link does not prove that a previously known physical PIN changed.\n\n4. For two people sharing one reservation, links can be revoked separately but they resolve to the same mapped user/PIN. Revoking one link does not independently revoke a PIN that person already knows; rotating that PIN affects other users of the same code.\n\n## Guest use\n\n1. The guest opens the personal page and reviews the available PIN and doors.\n\n2. Swipe-to-open sends an internet remote-opening request through the IQ. The guest’s phone needs internet access and can be away from the lock; this app does not provision Bluetooth mobile or digital keys.\n\n3. Use a door’s swipe-to-open control only when it is offered and valid for the reservation.\n\n4. If access is unavailable, check the stay window, reservation status, assigned unit, link validity and IQ remote-opening setup.\n\nNote: A valid link does not override reservation eligibility or physical lock configuration. Revoking a link and rotating a door PIN are different actions.\n\n## Access window, language and expiry\n\n1. Links can be created in advance for a confirmed stay with a mapped unit and enabled rule. A future-arrival page shows upcoming without a PIN or doors.\n\n2. In-house stays have access immediately, including an early check-in. Confirmed stays are eligible on their arrival day using the arrival timestamp’s offset; a missed arrival day requires check-in.\n\n3. Canceled, checked-out, expired, moved, remapped or revoked access is denied. If a stay extends past the link’s original departure expiry, create a new link.\n\n4. Use the language picker when creating the link or change its lang parameter for presentation. Unsupported/missing language codes use English.\n\n5. For opening, swipe right and release; keyboard users can focus and activate the handle. A successful response confirms an opening request, not a door sensor reading.\n\nNote: Guest reads do not generate or rotate PINs. Door availability is rechecked against current mappings, access-group schedules, hardware and IQ settings.","related":[{"id":"salto.main-entrances","app":"salto","title":"Main entrance doors and eligible units","summary":"Choose which shared entrance doors appear for guests of mapped units.","url":"https://www.simultem-apps.com/wiki/salto#main-entrances","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/salto.main-entrances","resourceUri":"wiki://salto/main-entrances","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"salto.iq-remote-opening","app":"salto","title":"Activate and manage IQ remote opening","summary":"Follow the IQ selection, setup PIN, activation and review flow.","url":"https://www.simultem-apps.com/wiki/salto#iq-remote-opening","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/salto.iq-remote-opening","resourceUri":"wiki://salto/iq-remote-opening","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"salto.rules","app":"salto","title":"PIN categories and automatic access rules","summary":"Choose when each category assigns, rotates and releases access.","url":"https://www.simultem-apps.com/wiki/salto#rules","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/salto.rules","resourceUri":"wiki://salto/rules","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"}]}