{"id":"salto.messaging","app":"salto","title":"Send PINs and guest links","summary":"Use the simple PIN preset or MSG for advanced delivery.","url":"https://www.simultem-apps.com/wiki/salto#messaging","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/salto.messaging","resourceUri":"wiki://salto/messaging","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02","keywords":["email","SMS","WhatsApp","salto.pin","salto.guestUrl","quick send","logs"],"sections":[{"title":"Configure automated delivery","steps":["Open Messaging and review the email/SMS PIN preset, language and trigger timing.","Use {{salto.pin}} in supported templates for the reservation PIN.","With MSG installed, use the richer message editor for conditions, WhatsApp, templates and guest journeys.","Use {{salto.guestUrl}} in MSG for a personal link created in the reservation’s language.","Test one reservation per property and inspect the reservation’s message logs, including the salto-pin tag where used."],"notes":[]},{"title":"Send on demand","steps":["In the reservation panel, confirm the intended guest, email/phone, language and saved access before using quick send.","Preview the message/link and send once.","Inspect the result if delivery is uncertain before trying again."],"notes":[]}],"text":"# Salto: Send PINs and guest links\n\nUse the simple PIN preset or MSG for advanced delivery.\n\n## Configure automated delivery\n\n1. Open Messaging and review the email/SMS PIN preset, language and trigger timing.\n\n2. Use {{salto.pin}} in supported templates for the reservation PIN.\n\n3. With MSG installed, use the richer message editor for conditions, WhatsApp, templates and guest journeys.\n\n4. Use {{salto.guestUrl}} in MSG for a personal link created in the reservation’s language.\n\n5. Test one reservation per property and inspect the reservation’s message logs, including the salto-pin tag where used.\n\n## Send on demand\n\n1. In the reservation panel, confirm the intended guest, email/phone, language and saved access before using quick send.\n\n2. Preview the message/link and send once.\n\n3. Inspect the result if delivery is uncertain before trying again.","related":[{"id":"msg.tokens","app":"msg","title":"Dynamic tokens and cross-app links","summary":"Insert supported reservation data and generated guest links in messages.","url":"https://www.simultem-apps.com/wiki/msg#tokens","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/msg.tokens","resourceUri":"wiki://msg/tokens","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"msg.channels","app":"msg","title":"Email, SMS, WhatsApp and Slack channels","summary":"Configure provider-specific delivery and verify the sender and recipient.","url":"https://www.simultem-apps.com/wiki/msg#channels","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/msg.channels","resourceUri":"wiki://msg/channels","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"},{"id":"salto.guest-links","app":"salto","title":"Personal guest door-access pages","summary":"Create, use and revoke reservation-scoped links with PIN and remote-opening controls.","url":"https://www.simultem-apps.com/wiki/salto#guest-links","apiUrl":"https://www.simultem-apps.com/api/wiki/v1/articles/salto.guest-links","resourceUri":"wiki://salto/guest-links","revision":"2026-11-02.1","lastReviewedAt":"2026-11-02"}]}