Privacy Policy

1. Introduction

Simultem Oy ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (the "Services"), including our applications that facilitate API integrations between third-party services.

2. Information We Collect

• Account registration details (name, email, company name, etc.)
• Payment information (processed securely via Stripe; we do not store full payment details)
• Log data (see details below)
• API usage metrics and metadata
• Device information

3. Log Data

We may collect and store log data when you use our Services, including:

• System and API Logs: Information related to system activity, API requests, and operational events, such as merged profiles, user interactions, and service transactions.
• User Data Logs: If our system processes profile-related data, logs may contain user-related information such as names, emails, phone numbers, and addresses in connection with specific events (e.g., profile merges).
• Device & Connection Data: This may include IP addresses, browser type, device identifiers, and timestamps.

Why We Collect Log Data:

We collect this information for security, debugging, compliance, and improving our Services. Logged data is handled securely and retained only as long as necessary for operational and regulatory requirements.

4. How We Use Your Information

We use the collected information to:

• Provide and improve our Services
• Facilitate API integrations between services
• Process payments securely via Stripe
• Respond to customer inquiries and support requests
• Monitor and analyze usage for security and performance
• Comply with legal obligations

5. Sharing of Information

We do not sell or rent your data. We may share your information with:

• Third-party service providers (e.g., Stripe, hosting providers)
• Legal authorities if required by law

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our Services constitutes acceptance of the changes.

7. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Simultem Oy

support@simultem.fi